Administration Assistant - Client Support

Posted March 20th, 2024

About you

An administrator who is looking for the next jump in their marketing career. Ready to be more client facing and coordinating projects. You have intermediate MS Office skills, confident in preparing presentations or talking with suppliers, and have a high attention to deal. You thrive in environments where you can use your customer service skills and are looking to have variety in your work day.

About the role

The environment is dynamic and fast-paced with the ideal candidate having:


  • Minimum 1 year in a marketing support/coordinator/administrator type role either client or agency side
  • Strong MS Office suite skills (in particular intermediate/advanced Word, PPT & Excel)
  • High attention to detail with strong time management skills to juggle multiple projects and tasks within a day
  • Confidence to engage with internal stakeholders, external suppliers and clients – via face-to-face, telephone and video conferencing
  • The ability to take ownership of projects, ask questions and actively listen
  • A willingness to learn and grow in the role

A day in the life of the Client Marketing Support role involves

  • Client liaison and assisting to manage client portfolio under guidance of Client Managers and Senior Marketing Consultants
  • Assisting to coordinate tactical marketing activities
  • Creation of presentations and reports
  • General industry research, conduct competitor and market reviews
  • Database management and assist business development activities
  • Involvement in day-to-day client and internal activities such as undertaking administrative processes (creating quotes, purchase orders), updating client files, coordinating tasks with suppliers and internal stakeholders
  • Liaising with external suppliers such as publishing companies, printers, and promotional products suppliers
  • Assist with social media implementation and community management tasks

About us

I.M.A has been around for 25+ years and we’re one of Australia’s leading B2B marketing agencies. We’re unique as we take a marketing consultancy approach with clients and can implement all the way through to execution. That’s where you come in, we’re looking for an administrator to support the growing client service team.

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